Privacy Policy & Data Protection


1.0 Information that you provide to us as a Member is subject to our Privacy Policy as set out in this section 5.  We are committed to protecting and respecting your privacy.  Please read our Privacy Policy to understand how we will collect, use, and transfer information about you. 

1.1 For the purpose of the EC Data Protection Directive (95/46/EC) (“the Directive”), the data controller is NutriLifestyle Ltd, 590A Corner Chambers, Kingsbury Road, Birmingham, B24 9ND, United Kingdom.  We may collect and process personal data about you that you provide to us, including information provided when you first access the Members Area and set up your Profile Page and thereafter from time to time, or information provided on the Website. We may also ask you for information when you correspond with us regarding the Website. 

1.2 We may collect information about your computer, including where available your IP address, operating system, and browser type, for system administration (including recognition of your user name and password) and to report aggregated information. For the same reason, our Website uses cookies to distinguish you from other users of our Website and store information on your computer.  This helps us to provide you with a good experience when you browse the Website and also allows us to improve our site.  Some cookies on the Website are essential, and the site will not work as expected without them.  These cookies are set when you submit a form, login, or interact with the Website by doing something more than just clicking on simple links.  We also use some non-essential cookies to enhance your experience of the site.  By using the Website you agree to our use of cookies.  For further information about our use of cookies, please refer to our Cookies Policy, which is published on the Website. 

Where we store your personal data

1.3 The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”).  It may also be processed by staff operating outside the EEA who work for Nutri Lifestyle Ltd or for one of our service providers.  Such staff may be engaged in, among other things, the processing of payment details and the provision of support services.  By submitting your personal data, you agree to this transfer, storing or processing.  We will take all reasonable steps to ensure that your personal data is treated securely and in accordance with our Privacy Policy.  We will retain your personal data for a reasonable period of time or for as long as the law requires.

1.4 We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage.  Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.  Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the information 

1.5 We may use and analyse the information we collect, in accordance with the provisions of the Directive, so that we can administer, support, manage, improve and develop our service.  We use information held about you in the following ways:

1.5.1 to ensure that the Website’s content is presented in the most effective manner for you and for your computer;

1.5.2 to carry out our obligations arising from any contracts entered into between you and us;

1.5.3 to allow you to participate in interactive features of our service, when you choose to do so; and

1.5.4 to notify you about changes to our service.

1.6 We will contact you by electronic means only if you have consented to this

Disclosure of your information 

1.7 We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006.

1.8 We may disclose your personal information to third parties like our health partners.

1.8.1 In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

1.8.2 If our company or substantially all of its assets are acquired by a third party, in which case personal data held by it about its Members will be among the transferred assets.

1.8.3 If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply these terms and conditions; or to protect the rights, property, or safety of our company, our Members, or others.  This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction. 

1.9 We may preserve the content on our Website or disclose it in each case if required to do so by law (whether statutory or by order of a Court of competent jurisdiction or other body of legally binding authority) or in the good faith belief that such disclosure is reasonably necessary to comply with legal process or to enforce these terms and conditions.  

2.0 You hereby authorise us to disclose information pursuant to judicial and administrative proceedings, and in connection with law enforcement activities and as otherwise may be permitted by law to law enforcement or government agencies, if we believe the disclosure is necessary or appropriate.  You also authorise us to disclose the information if we believe the disclosure is necessary or appropriate in the event of an investigation of improper or illegal conduct in connection with the Website in general, such as fraud, misrepresentation, intellectual property infringement, or other activity that may put us at any risk including risk of any civil or criminal liability or damage to our name or reputation.